Refund Policy
Refund Policy
At Monika Beauty Store, customer satisfaction is important to us.
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of receiving your order.
To request a refund or replacement, please provide:
• Order Number
• Photos of the product
• Description of the issue
Refunds or replacements will be reviewed and processed on a case-by-case basis.
Due to hygiene and safety reasons, opened or used beauty products cannot be returned or refunded unless the item is defective or incorrect.
Shipping fees are non-refundable unless the error was caused by us.
For refund requests, please contact:
📧 monikabeautyofficial@gmail.com
Thank you for choosing Monika Beauty Store.