Refund Policy

Refund Policy


At Monika Beauty Store, customer satisfaction is important to us.


If you receive a damaged, defective, or incorrect item, please contact us within 7 days of receiving your order.


To request a refund or replacement, please provide:


• Order Number


• Photos of the product


• Description of the issue


Refunds or replacements will be reviewed and processed on a case-by-case basis.


Due to hygiene and safety reasons, opened or used beauty products cannot be returned or refunded unless the item is defective or incorrect.


Shipping fees are non-refundable unless the error was caused by us.


For refund requests, please contact:


📧 monikabeautyofficial@gmail.com


Thank you for choosing Monika Beauty Store.